The B2B Edition Buyer Portal replaces the BigCommerce account pages on your storefront. It provides extended and augmented functionality for all your buyers, not just B2B company accounts. This article discusses the differences in user experience and functionality you can expect.
Only want to allow B2B registrations on your site? You can configure which type of registrations to allow in Settings > General.
B2B - Registered Business Accounts
What is included:
Access to the branded buyer portal login and registration page
Access to a business account registration form
Approval process for business registrations
Access to company-level quotes
My order and Company order listing and detail pages
Plus, additional functionality: add an order to a shopping list from the order detail page, and included order history
Shopping list approval process for Junior Buyers
Access to company-level shopping lists
Quick order functionality.
Including purchased products and the ability to add those to cart, quote, or shopping list, quick order pad, and reorder.
Company address book management [If enabled]
A B2B user address book lives inside the B2B Edition company profile.
User management
Set up and manage additional Admins, Senior Buyers, and Junior Buyers
Super admin masquerade and abilities.
Account settings
What isn't included:
Invoices (Coming July 2023)
Wishlists (Shopping lists are a replacement)
Order Messages (Quote messaging system is a replacement)
Returns (Not yet supported in the Buyer Portal)
Stored payments methods (Not yet supported in the Buyer Portal)
Recently view products (Not yet supported in the Buyer Portal)
Store Credit (Not yet supported in the Buyer Portal)
reCAPTHCA (not yet supported in the Buyer Portal)
B2C - Registered Personal Accounts
Registered personal accounts have access to limited functionality inside the Buyer Portal.
What is included:
Access to the branded buyer portal login and registration page
Access to a personal account registration form [If enabled for B2C]
Access to upgrade to business account registration form once registered
Order listing and detail pages
Plus, additional functionality: add an order to a shopping list from the order detail page, and included order history
Quick order functionality
Including purchased products and the ability to add those to cart, quote, or shopping list, quick order pad, and reorder
Address book management
A B2C user address book lives inside the BigCommerce customer account
Account Settings
What isn't included:
Company orders, or any other company data
Super admin abilities
Company-level address book
Invoicing
User management
Shopping list approval process
Wishlists (Shopping lists are a replacement)
Order Messages (Quote messaging system is a replacement)
Returns (Not yet supported in the Buyer Portal)
Stored payments methods (Not yet supported in the Buyer Portal)
Recently view products (Not yet supported in the Buyer Portal)
Store Credit (Not yet supported in the Buyer Portal)
reCAPTHCA (not yet supported in the Buyer Portal)
New User Welcome Transactional Emails (not yet supported in the Buyer Portal)
Guest - Unregistered Accounts
What is included:
Quoting [If enabled for Guests]
Can only access a quote from a link, or quote email.
Ability to place orders as a Guest [If enabled inside BigCommerce]