Have terms? Need to make a partial or additional payment? You will receive an email notification any time a new invoice has been issued to your company. You can make payment on an invoice issued via the "Invoices" tab in the account menu.

**** Only company admin and super admin users have access to this Invoice menu

Viewing the Invoice:

  1. Go to the invoice menu and select Actions > View

    ****You can also make payments from this page by clicking on the "Pay Now" button.

  2. You can view all Invoice details, including line items and payments.

Paying the Invoice(s):

  1. Go to the invoice menu and select Actions > Pay

  2. Enter the payment amount(s) to the invoice(s) under the Amount to Pay

    ***Note: You can select and pay multiple open invoices at a time in this view.

  3. Enter the necessary information needed in the Memo textbox

  4. Click on "Proceed to Checkout"

  5. You can now make payment in the BigCommerce checkout.

Making a Partial Payment:

  1. First, go to the invoice menu and then select Actions > Pay

  2. Enter the partial payment amount under the "Amount to Pay"

  3. Enter the necessary information needed to indicate it is a partial payment in the Memo textbox

  4. Click on "Proceed to Checkout"

  5. You can now make payment in the BigCommerce checkout.

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