On the storefront, your customers can apply for a Company account by submitting a Trade Professional Application. This provides a form for them to enter their Company admin user information, as well as the Company’s name and contact details.

Company Account Approval Process

  1. Customers can access the application from the Trade Professional Application button in your store’s header.


**** If a customer already has an account on your BigCommerce website and is logged in, the form will prefill with the fields under the “Company Admin Account Information” section.

2. Once a customer has submitted a Trade Professional Application, you will receive an email notification for the account request. To set the receiving email address for Company requests, please see the email configuration guide.

3. Company accounts that have not yet been approved will appear in the Companies area with a "Pending" status.

4. To approve or reject a pending account, select View Details from the action menu. Once selected, the customer that submitted the request will receive an email notification informing them of the account’s approval or rejection assuming this email notification setting is enabled.

If you want to automatically approve Trade Professional Applications upon submission, check the box next to enable automatic approval from Settings › General.

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